Optimum Care Group
Frequently Asked Questions (FAQ)
The NDIS will fund ‘reasonable and necessary’ support, services and equipment.
These should assist a person to:
- Do things independently
- Participate in the community
- Access educational opportunities
- Get a job and earn a wage
- Achieve goals
- Develop skills for daily living
Yes, it is important that you meet with a planner or a Local Area Coordinator (LACS), who is a staff nominated by the NDIS, and work as a team to identify your goals and the types of support and services that you require to achieve your objectives. Once your workbook is completed, you are required to meet with a NDIS planner. You will be contacted by one of the NDIS planners to schedule a meeting and discuss your current disability needs.
Yes. As an NDIS participant, you will have the opportunity to choose not only your service provider, but as well as the way in which your services are delivered to you. Suppose if Optimum Care Group is currently providing you care services, then you can ask to keep receiving them, or inform your planner about any changes or additional support that you require. If you are a new participant or are looking to change your service provider, then our Client Service Managers can assist you, so that you receive services that are highly responsive to your individual needs. Simply let us know if you require any help from us.
At Optimum Care Group, our staff supports clients throughout the city of Melbourne and outer city suburbs in the state Victoria. Our staff members are highly trained and experienced in helping individuals with all types of impairments and physical, cognitive, or mental illnesses.
If there are any additional or unanswered questions not found in our FAQ feel free to contact us.